Personal information is a piece of information or assessment that can be linked to you as an individual, through your name, address, telephone number, e-mail address, IP address, or national insurance number.

Information about behavioural patterns is also considered to be personal information, such as digital tracks left on the Web after you have made a search for something.

Personal information that we collect is necessary for us to be able to manage our customer relationships, and fulfill the company’s agreements directly or indirectly for you, the customer, as well as the handling of any warranty and product liability.

The information is also used for the purpose of responding to your inquiries, improving our services and the content on our website, providing you with tips, guidance, and information about products and services.

It is also used for invitations to participate in events and ask for your views on our products and services, as well as for our own internal purposes.

Handling of personal data depends on your consent, given by request from us, or by voluntarily submitting information to us through this website. The information can also be used in market analyses.

If ElderLiving has a duty to disclose information to a public authority, the information will be handed over according to government requirements.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Information is processed and stored in separate systems with strict access restriction, and is only processed by people who have official access.

Changes are updated continuously in order to remain in line with current legislation. We encourage you to keep up to date on our current privacy statement on this website.